Marketing

Help promote our brand and increase our brand awareness, while also helping people grow their online business fast & efficiently

Technical Compliance Writer

(Fully Remote position)

The Technical Writer is responsible for writing easy-to-understand and point knowledge base articles tailored to the needs of vendors and affiliates in the US market for our software products. They’re also accountable for continuously editing and revising content to ensure users have the best possible experience with the evolution of digital products.

Who is Digistore24?

Ever wondered how new entrepreneurs reach millions of people with their products and marketing online? Welcome to Digistore24. We create client success. Our mission is to help entrepreneurs reach their audiences by automating and digitalizing the complete sales process: from order forms, invoices, affiliates, payment processes and statistics to accounting and conversion optimization. By taking over this backstage work, we enable SMEs from over 30 sectors such as sports, nutrition, lifestyle, media and consulting to concentrate on their core business again.

Success Criteria

The Technical Writer must have background knowledge of technology platforms and languages, with the expectation of Affiliate/E-commerce knowledge and showcasing technical writing professional experience.

Job Duties & Responsibilities

  • Produces user-friendly documentation for our software products according to defined quality standards and helps create courses for our certified program and onboardings.
  • Maintains functionality of documentation; ensuring links are operative
  • Fulfills requests and improvements from team and customers
  • Creates scripts for tutorials related to documentation articles
  • Uses relevant keywords in documentation articles to ensure articles are comprehensive and accessible (within the documentation and google search).
  • Showcases knowledge and passion for teaching/explaining to other people, affiliate marketing and internet technologies.
  • Stays informed in regards to user feedback and internal developments

Qualifications

  • 2+ years experience as a technical writer; E-commerce/Affiliate Marketing background strongly
    preferred
  • Strong English written and vocal communication and experience working with content
  • Highly organized and ability to prioritize and work on multiple projects in a fast-paced environment.
  • Technical knowledge of HTML / CSS / JS / Online Marketing / IPN / API
  • Capability to translate complex content in a comprehensive way, ensuring that all the necessary information is delivered
  • Ability to thrive in a team environment
  • Presenting as a critical thinker with strong problem-solving skills

Application and next steps

Does this position sound like your dream job? Here’s how to apply:

Career at Digistore24 I CV

Send us a cover letter convincing us why you are the right candidate. Be sure to share three reasons why you are the right fit for the position and why you are an asset to the Digistore24 team.

Career at Digistore24 I Cover letter

Submit your CV (PDF) and any other attachments to your application. Please remember to include your salary expectations.

This is how our application process works:

  • Once you've shown us that you have what it takes for the job and can enrich our team, we'll get to know each other in a Skype interview.
  • If you have convinced us of yourself, the next step is a test to prove your skills.
  • If everything goes well, you’ll reach the final interview stage.

This is what your onboarding will look like:

Karriere bei Digistore24 I Start

Before you start, we will provide you with all necessary working materials - including sending you office equipment, such as a laptop, to your home.

Karriere bei Digistore24 I Onboarding

In order to better understand our product performance, you will spend your first weeks at Digistore24 in the Customer Happiness Team. The first two weeks you will assist us with end customer support, the third and fourth weeks with product approval.

Karriere bei Digistore24 I Homeoffice

Whether you start from your home office or move to one of our locations - our team will actively support you.

Equipped with this knowledge, you are now ready to get started!

We can’t wait to hear why you should be a part of our team!

Apply now!

Can you recommend someone to us?

Then secure a referral commission of € 1,000. Your candidates should mention you by name in their applications. If a candidate has successfully passed the trial period, we will transfer your referral commission to your account.

How to join the team

If you are convinced that you are a perfect match for us, then apply now and read our practical tips.

Tips for your application